Shipping policy

PRE-ORDERS

Please allow 6–7 weeks for pre-order items to be fulfilled and shipped. Estimated fulfillment times begin from the date your order is placed.

READY-TO-SHIP ITEMS

Pre-made, ready-to-ship items will typically ship within 48 business hours, excluding weekends and holidays.

USPS SHIPPING UPDATE

As of October 1, 2026, USPS has made changes to its shipping process. Packages over 1 lb being shipped outside of Hawai‘i via Ground Advantage may now travel by boat, which can take up to 20 days for delivery.

We offer two shipping options:

USPS Priority Mail: Estimated 3–7 days for delivery after fulfillment.

USPS Ground Advantage: May take up to 20 days for delivery.

Please select your preferred shipping option at checkout and keep these estimated delivery times in mind when placing your order.

Once your package has been scanned and accepted by USPS, shipping delays and delivery are outside of our control. For tracking updates or delivery concerns, please contact USPS directly.

ALL SALES ARE FINAL

All orders are final sale. We do not accept returns, exchanges, or cancellations.

If you receive an incorrect item or size due to an error on our end, please contact us and we will make it right.

We apologize for any shipping inconvenience and appreciate your patience, understanding, and continued support.